Whether you have a question about a piece, need help with an order, or would like guidance on sizing, jewelry care, or our Lasting Quality Guarantee, we’re here to help.

Complete the contact form below or email us directly at info@charlottescove.com.

If your question relates to an order, please include your order number and the item name so we can assist you more efficiently. For a guarantee claim, please review our Lasting Quality Guarantee and include the required purchase information, a description of the issue, and clear photographs in your email.